By Kevin Sheldrake
Everything that moves, meets resistance. If you want to move quickly, or move a lot, then this resistance becomes a big deal.
And your business wants to move! In today’s fast-paced business environment, everything is about flexibility, speed of innovation and reaction. Your ability to innovate and bring to market, or to learn and re-design and pivot, can be the making or breaking of your hard-fought business.
So identifying, and removing, your points of drag, is important stuff.
In your business there’s a number of factors that can lead to drag: complex approval lines, lack of funding, cumbersome manual processes, excessive administration and human factors like under-motivated staff or slow, out of touch, partners or suppliers.
Whatever the cause, the outcomes are often the same: efficiency declines, growth stalls and innovation is inhibited.
So the challenge for business owners is spotting and alleviating this resistance before it becomes destructive or debilitating.
What does it look like? What should I do?
If you recognise any of these drag factors, it’s time to take action:
By the way, reducing drag in your business doesn’t necessarily mean cuts and reductions. Quite the opposite in fact - it usually requires effort and investment.
Either way, it’s tough work, especially if the causes and behaviours have become ingrained in key processes and procedures or the mindset of staff or strategic partners. If you can’t catch it early, then you may need to dial down certain non-critical efforts so you can give due focus to your streamlining.
What kinds of drag have you experienced in your business? Do you have any tips of your own to remove friction and boost productivity? Let me know in the comments below.
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